Constantia Park Weltevredenpark Roodepoort Gauteng 1709 South Africa

Disciplinary Handling Skills for Shop Stewards (Demo)

3 days plus exercises for POE

SAQA US No. Title NQF Level Credits
11286 Institute disciplinary action. 5 8


This programme is specifically targeted at shop stewards and trade union representatives.
Especially designed for shop stewards this programme covers:

  • How to assist an employee in counselling and corrective disciplinary interviews.
  • The formal referral system and the positive role a shop steward can play in identifying troubled employees and encouraging them to seek assistance.
  • Basic LRA requirements in respect of dismissals.
  • Analysing charges of misconduct, investigating the circumstances and preparing to assist an employee in an enquiry.
  • How to present the case for the employee including how to lead evidence, cross-examine witnesses, make a convincing closing argument and argue extenuating and mitigating factors to lessen the sanction.
  • Determining grounds for appeal.

Two DVDs – The Case of Ed Khan and The Case of Zaks Jele are used to illustrate the role of a shop steward in disciplinary matters.
Interested in Disciplinary Handling Skills for Shop Stewards? Contact us here.