Shop Steward Leadership Skills (Demo)

3 days

TARGET POPULATION:
Shop stewards and other employee representatives.
CONTENT 
The course sets out to enlighten learners on how situations affect human behaviour in general and labour relations in particular.

• Paradigms and how they have affected peoples’ thinking in leadership and labour relations matters.
• A review of various psychological experiments which show the impact of situations on human behaviour
• A review of South African labour history and its link to politics and present day labour relations thinking.
• Employee engagement and how this impacts on the industrial relations climate of a workplace.
• Strategies used by good leaders to establish and maintain good relationships with their teams.
• Boundaries and their role in the workplace.
• The impact of emotions and emotional issues and the role of a leader in managing these.
• What is leadership v management?
• Effective v ineffective leaders.
• Characteristics for leaders – choices and connecting with people.
• Developing a positive attitude and self-discipline.
• Humour and leadership.
• Setting goals and priorities.
• Pareto’s 80/20 principle.
• Leadership styles.
• Situational Leadership.
• Ubunto and African leadership concepts.
• Self-analysis and personal development planning.
• Plan to identify and address performance barriers and improve working relationships within the workplace.

Interested in Shop Steward Leadership Skills? Contact us here.